Our bespoke demo process highlights how our products can unite your existing tools, while increasing agent visibility and call times in real-time scenarios.

Book your free Demo!

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Our products are used by 75% of the companies within the Gartner Magic Quadrant

We've helped countless contact centres thrive with our products, providing them with the insights needed to increase operational efficiency and profitability within their contact centre by 85% and 300% respectively.

Here's just some of the

benefits of using Awaken

Reduced call handling times: Our technology can help lead you to a fast first call resolution

A clearer understanding about where your contact centre's processes are falling short internally, and how you can solve this

Guide your agents to the 'next best action': the step that is most suited to a specific customer's request or concern

Schedule a Demo

Increase customer satisfaction scores by up to 49% with Awaken

You'll receive:

Advice from one of our contact centre experts about your needs and future goals

A bespoke demo of our software, highlighting the benefits in relation to every day scenarios 

Answers to any questions you may have about Awaken and our products